All Systems Operational

About This Site

Welcome to the McMaster University Technology Services Status Page. Here you will find current information about the status of our enterprise services/systems.

To see what services are scheduled for maintenance, view our Monthly Maintenance Schedule

For any questions or concerns, please contact UTS

You can also follow us on Twitter: @McMasterUTS

Avenue to Learn Operational
Campus Wide Login Operational
Confluence (Collaborate) ? Operational
Customer Relationship Management (CRM) Operational
DBHSC Call Centre Operational
JIRA Operational
JIRA Service Desk ? Operational
Jira Software ? Operational
LinkedIn Learning ? Operational
MacDrive ? Operational
MacIAM Operational
Microsoft Office 365 Operational
Email Operational
Teams Operational
Onedrive Operational
SharePoint Operational
Mosaic Operational
Campus ? Operational
Finance ? Operational
Human Resources Operational
Hyperion ? Operational
Network Shared Drives ? Operational
Network Services Operational
Network Wired Operational
Network Wireless ? Operational
Virtual Private Network (VPN) ? Operational
Campus/onsite internet connectivity ? Operational
DNS/DHCP Services (including BlueCat Address Management) ? Operational
Oracle Databases Operational
SCCM Operational
Secure Transport Operational
Staff and Faculty Directory ? Operational
Telecommunications Operational
Voice Services ? Operational
Call Centre (David Braley) Operational
UTS Labs ? Operational
Zoom Operational
Other Campus Wide Systems Operational
Role Based Tool Operational
EDL Operational
McMaster University Websites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Resolved - This incident has been resolved.
Jul 22, 11:45 EDT
Investigating - Microsoft has reported that individuals may be unable to access various Microsoft 365 apps and services.
Jul 19, 07:28 EDT
Jul 21, 2024
Completed - The scheduled maintenance has been completed.
Jul 21, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 21, 07:00 EDT
Scheduled - In an ongoing effort to increase McMaster’s network reliability and performance, University Technology Services (UTS) has scheduled a network maintenance window for Sunday Jul 21, 2024, 7:00 a.m. -1:00 p.m..
During this maintenance window, the following buildings and services will be affected. Please note that not all services will be impacted for the entire duration of the maintenance window.

• Information Technology Building (ITB): Network upgrades affecting wired, wireless, and telephones throughout the entire building.
• Student Buildings: Hedden Hall, Mary Keyes, Les Prince, and Peter George Centre for Living and Learning (PGLLC): Network switch software updates affecting wired, wireless, and telephones in all these buildings.
• T32/T33: Parking Office and former Day Care building: Network upgrades affecting wired, wireless, and telephones throughout the entire building.
• Wireless: Short wireless (Wi-Fi) outages impacting a small portion of the campus.

We appreciate your patience and understanding. For further questions and support please visit: https://uts.mcmaster.ca/contact-us/.

Jul 17, 07:58 EDT
Jul 20, 2024

No incidents reported.

Jul 19, 2024
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:00 EDT
Scheduled - The Science IT Project in Jira Service Management will be undergoing a name and key change.
This change only affects Science IT and has no other major changes to the Jira Service Management system nor does it involve any upgrades.

Jul 16, 16:30 EDT
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.