Investigating - Users may be intermittently unable to download attachments or view embedded images in Outlook on the web. Current temporary work around is to clear the cache in your browser. Microsoft is working on the issue.
Apr 11, 2024 - 13:54 EDT

About This Site

Welcome to the McMaster University Technology Services Status Page. Here you will find current information about the status of our enterprise services/systems.

To see what services are scheduled for maintenance, view our Monthly Maintenance Schedule

For any questions or concerns, please contact UTS

You can also follow us on Twitter: @McMasterUTS

Avenue to Learn Operational
Campus Wide Login Operational
Confluence (Collaborate) ? Operational
Customer Relationship Management (CRM) Operational
DBHSC Call Centre Operational
JIRA Operational
JIRA Service Desk ? Operational
Jira Software ? Operational
LinkedIn Learning ? Operational
MacDrive ? Operational
MacIAM Operational
Microsoft Office 365 Degraded Performance
Email Degraded Performance
Teams Operational
Onedrive Operational
SharePoint Operational
Mosaic Operational
Campus ? Operational
Finance ? Operational
Human Resources Operational
Hyperion ? Operational
Network Shared Drives ? Operational
Network Services Operational
Network Wired Operational
Network Wireless ? Operational
Virtual Private Network (VPN) ? Operational
Campus/onsite internet connectivity ? Operational
DNS/DHCP Services (including BlueCat Address Management) ? Operational
Oracle Databases Operational
Secure Transport Operational
Staff and Faculty Directory ? Operational
Telecommunications Operational
Voice Services ? Operational
Call Centre (David Braley) Operational
UTS Labs ? Operational
Zoom Operational
Other Campus Wide Systems Operational
Role Based Tool Operational
EDL Operational
McMaster University Websites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance - Oracle Databases Apr 19, 2024 18:00 - Apr 20, 2024 06:00 EDT
The oracle databases will be undergoing quarterly patching by Oracle. It will require a complete outage to all supported Database platforms. (Mosaic, Jira, Jira SD, Confluence, IAM, UA, Infosilem, BI, Service Bus (OSB), MDSS, ROA, Hyperion).
If you are experiencing issues after the maintenance window has ended, please contact UTS at https://uts.mcmaster.ca/contact-us/

Posted on Apr 03, 2024 - 10:48 EDT
Past Incidents
Apr 12, 2024

No incidents reported today.

Apr 11, 2024

Unresolved incident: Outlook Web Attachments.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024
Completed - The scheduled maintenance has been completed.
Apr 2, 19:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 16:45 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 2, 16:43 EDT
Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.

Mar 30, 2024

No incidents reported.

Mar 29, 2024

No incidents reported.