All Systems Operational

About This Site

Welcome to the McMaster University Technology Services Status Page. Here you will find current information about the status of our enterprise services/systems.

To see what services are scheduled for maintenance, view our Monthly Maintenance Schedule

For any questions or concerns, please contact UTS

You can also follow us on Twitter: @McMasterUTS

Avenue to Learn Operational
Campus Wide Login Operational
Confluence (Collaborate) Operational
Customer Relationship Management (CRM) Operational
DBHSC Call Centre Operational
JIRA Operational
JIRA Service Desk Operational
Jira Software Operational
LinkedIn Learning Operational
MacDrive Operational
MacIAM Operational
Microsoft Office 365 Operational
Email Operational
Teams Operational
Onedrive Operational
SharePoint Operational
Mosaic Operational
Campus Operational
Finance Operational
Human Resources Operational
Hyperion Operational
Network Shared Drives Operational
Network Services Operational
Network Wired Operational
Network Wireless Operational
Virtual Private Network (VPN) Operational
Campus/onsite internet connectivity Operational
DNS/DHCP Services (including BlueCat Address Management) Operational
Oracle Databases Operational
SCCM Operational
SecureTransport (Managed File Transfer) Operational
Staff and Faculty Directory Operational
Telecommunications Operational
Voice Services Operational
Call Centre (David Braley) Operational
UTS Labs Operational
Zoom Operational
Other Campus Wide Systems Operational
Role Based Tool Operational
EDL Operational
McMaster University Websites Operational
SecureTransport (Managed File Transfer) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 9, 2026

No incidents reported today.

Jun 8, 2026
Completed - The scheduled maintenance has been completed.
Jun 8, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 17:00 EDT
Scheduled - Financial Services functions in Mosaic will be unavailable due to planned maintenance from Friday, June 5 at 5:00 p.m. to Monday, June 8 at 8:00 a.m. EST. Impacted services include Hyperion, MacBuy and more.

All student-related tools and human resource services in Mosaic will remain accessible. This outage is necessary to complete system upgrades that will enhance Mosaic’s usability and overall experience. Please complete any urgent finance-related tasks before the outage or plan to resume them once the service is restored.

May 29, 11:31 EDT
Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
Resolved - The issue has been resolved and the websites are fully functional. Thanks for your patience.
Jun 5, 16:16 EDT
Investigating - Some Faculty of Science websites are currently unavailable. Our team is aware of the issue and is actively working to restore service as quickly as possible. We will provide updates as more information becomes available.
Jun 4, 13:49 EDT
Jun 4, 2026
Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026
Resolved - This incident has been resolved.
Jun 1, 19:09 EDT
Update - Microsoft has restored service as of 6:15 pm (June 1).
Jun 1, 19:04 EDT
Investigating - Some users may be unable to access Exchange online using multiple connection methods - Microsoft will provide the next update Monday June 1st 5pm
Jun 1, 15:58 EDT
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026
Completed - The scheduled maintenance has been completed.
May 26, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 18:00 EDT
Scheduled - Please note, Jira Service Management will be unavailable due to an application update. We apologize for any inconvenience.
May 24, 14:17 EDT