All Systems Operational

About This Site

Welcome to the McMaster University Technology Services Status Page. Here you will find current information about the status of our enterprise services/systems.

To see what services are scheduled for maintenance, view our Monthly Maintenance Schedule

For any questions or concerns, please contact UTS

You can also follow us on Twitter: @McMasterUTS

Avenue to Learn Operational
Campus Wide Login Operational
Confluence (Collaborate) ? Operational
Customer Relationship Management (CRM) Operational
DBHSC Call Centre Operational
JIRA Operational
JIRA Service Desk ? Operational
Jira Software ? Operational
LinkedIn Learning ? Operational
MacDrive ? Operational
MacIAM Operational
Microsoft Office 365 Operational
Email Operational
Teams Operational
Onedrive Operational
SharePoint Operational
Mosaic Operational
Campus ? Operational
Finance ? Operational
Human Resources Operational
Hyperion ? Operational
Network Shared Drives ? Operational
Network Services Operational
Network Wired Operational
Network Wireless ? Operational
Virtual Private Network (VPN) ? Operational
Campus/onsite internet connectivity ? Operational
DNS/DHCP Services (including BlueCat Address Management) ? Operational
Oracle Databases Operational
SCCM Operational
SecureTransport (Managed File Transfer) Operational
Staff and Faculty Directory ? Operational
Telecommunications Operational
Voice Services ? Operational
Call Centre (David Braley) Operational
UTS Labs ? Operational
Zoom Operational
Other Campus Wide Systems Operational
Role Based Tool Operational
EDL Operational
McMaster University Websites Operational
SecureTransport (Managed File Transfer) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 25, 2025

No incidents reported today.

Apr 24, 2025
Resolved - This incident has been resolved.
Apr 24, 16:08 EDT
Update - We are continuing to investigate this issue.
Apr 24, 15:23 EDT
Investigating - We are currently investigating an issue with MacDrive affecting logins.
Apr 24, 14:42 EDT
Apr 23, 2025

No incidents reported.

Apr 22, 2025
Completed - The scheduled maintenance has been completed.
Apr 22, 19:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 17:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 22, 16:35 EDT
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Resolved - This incident has been resolved.
Apr 16, 20:40 EDT
Monitoring - Services have been restored, if you are still having connection issues please flush your DNS cache and attempt to reconnect.

For Windows open a command prompt and type "ipconfig /flushdns"
For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Apr 16, 16:58 EDT
Identified - Services are starting to recover. If you are still unable to connect please flush your DNS cache and reattempt and you should be able to connect.
Apr 16, 16:24 EDT
Investigating - Zoom is investigating domain name resolution issues on the zoom.us domain that is affecting multiple services.
Apr 16, 15:53 EDT
Completed - The scheduled maintenance has been completed.
Apr 16, 20:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 16, 15:54 EDT
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.