In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 2026 - 06:00 EDT
Scheduled - University Technology Services will begin a phased infrastructure update for MacDrive starting June 29, 2026. This work is expected to have minimal impact. Some libraries may become briefly read-only while they are being migrated, with normal access expected to resume within a few minutes.

No data loss is expected, and no action from users is required. If read-only access lasts longer than expected, please contact UTS.

Jun 29, 2026 06:00 - Jul 30, 2026 06:00 EDT

About This Site

Welcome to the McMaster University Technology Services Status Page. Here you will find current information about the status of our enterprise services/systems.

To see what services are scheduled for maintenance, view our Monthly Maintenance Schedule

For any questions or concerns, please contact UTS

You can also follow us on Twitter: @McMasterUTS

Avenue to Learn Operational
Campus Wide Login Operational
Confluence (Collaborate) Operational
Customer Relationship Management (CRM) Operational
DBHSC Call Centre Operational
JIRA Operational
JIRA Service Desk Operational
Jira Software Operational
LinkedIn Learning Operational
MacDrive Under Maintenance
MacIAM Operational
Microsoft Office 365 Operational
Email Operational
Teams Operational
Onedrive Operational
SharePoint Operational
Mosaic Operational
Campus Operational
Finance Operational
Human Resources Operational
Hyperion Operational
Network Shared Drives Operational
Network Services Operational
Network Wired Operational
Network Wireless Operational
Virtual Private Network (VPN) Operational
Campus/onsite internet connectivity Operational
DNS/DHCP Services (including BlueCat Address Management) Operational
Oracle Databases Operational
SCCM Operational
SecureTransport (Managed File Transfer) Operational
Staff and Faculty Directory Operational
Telecommunications Operational
Voice Services Operational
Call Centre (David Braley) Operational
UTS Labs Operational
Zoom Operational
Other Campus Wide Systems Operational
Role Based Tool Operational
EDL Operational
McMaster University Websites Operational
SecureTransport (Managed File Transfer) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled network maintenance Jul 26, 2026 07:00-13:00 EDT

In our ongoing efforts to improve the reliability and performance of McMaster's network, University Technology Services (UTS) has scheduled a network maintenance window for Sunday, July 26, from 7:00 a.m. to 1:00 p.m.

During this maintenance window, UTS will be updating the software on the university's Internet firewall. While no service outage is expected, we wanted to make you aware of the planned activity.

We appreciate your patience and understanding during this maintenance. For additional support or questions, please visit: https://uts.mcmaster.ca/contact-us/

Posted on Jul 23, 2026 - 08:22 EDT
Jul 24, 2026

No incidents reported today.

Jul 23, 2026

No incidents reported.

Jul 22, 2026
Completed - The scheduled maintenance has been completed.
Jul 22, 20:15 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 18:00 EDT
Scheduled - Jira Service Management will be unavailable at this time to apply application updates.
We apologies for any inconvenience.

Jul 20, 13:40 EDT
Jul 21, 2026
Resolved - This incident has been resolved.
Jul 21, 08:32 EDT
Identified - We are currently aware of an issue affecting bulk email delivery:
- Some emails sent through EDLs (Electronic Distribution Lists) and Mailman mailing lists may be delayed, blocked, or rejected by certain external recipients.
- Email sent directly through Microsoft 365 (Outlook/Exchange Online) is not affected.
- This issue impacts only one of two legacy email gateways, so not all email traffic is affected.
- If an email is rejected, senders may receive a bounce-back notification.

Status: Our technical teams have identified the issue and are working to resolve. Normal service is expected to resume within approximately 24 hours.

We apologize for any inconvenience and will provide updates as they become available.

Jul 20, 13:11 EDT
Jul 20, 2026
Completed - The scheduled maintenance has been completed.
Jul 20, 19:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 18:00 EDT
Scheduled - Jira Software will be unavailable at this time to apply application updates.
We apologies for any inconvenience.

Jul 20, 13:39 EDT
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026
Resolved - This incident has been resolved.
Jul 15, 09:39 EDT
Monitoring - Access is currently available from the campus network or through the VPN. We are continuing to monitor service stability and investigate the underlying issue.
Jul 14, 12:15 EDT
Jul 14, 2026
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.