All Systems Operational

About This Site

Welcome to the McMaster University Technology Services Status Page. Here you will find current information about the status of our enterprise services/systems.

To see what services are scheduled for maintenance, view our Monthly Maintenance Schedule

For any questions or concerns, please contact UTS

You can also follow us on Twitter: @McMasterUTS

Uptime over the past 90 days. View historical uptime.
Avenue to Learn Operational
Campus Wide Login Operational
Confluence (Collaborate) ? Operational
Customer Relationship Management (CRM) Operational
DBHSC Call Centre Operational
JIRA Operational
JIRA Service Desk ? Operational
Jira Software ? Operational
LinkedIn Learning ? Operational
MacDrive ? Operational
MacIAM Operational
Microsoft Office 365 Operational
Email Operational
Teams Operational
Onedrive Operational
SharePoint Operational
Mosaic Operational
Campus ? Operational
Finance ? Operational
Human Resources Operational
Hyperion ? Operational
Network Shared Drives ? Operational
Network Services Operational
Network Wired Operational
Network Wireless ? Operational
Virtual Private Network (VPN) ? Operational
Campus/onsite internet connectivity ? Operational
DNS/DHCP Services (including BlueCat Address Management) ? Operational
Oracle Databases Operational
SCCM Operational
SecureTransport (Managed File Transfer) Operational
Staff and Faculty Directory ? Operational
Telecommunications Operational
Voice Services ? Operational
Call Centre (David Braley) Operational
UTS Labs ? Operational
Zoom Operational
Other Campus Wide Systems Operational
Role Based Tool Operational
EDL Operational
McMaster University Websites Operational
SecureTransport (Managed File Transfer) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Oracle Database Migration Nov 27, 2024 00:00-13:00 EST
Due to database maintenance, Infosilem will be unavailable
Posted on Nov 18, 2024 - 16:25 EST
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024
Jira Software service upgrade
Completed - The scheduled maintenance has been completed.
Nov 19, 23:11 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:12 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 19, 21:11 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 21:11 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 19, 21:10 EST
Oracle Database Migrations
Completed - The scheduled maintenance has been completed.
Nov 19, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:30 EST
Scheduled - Due to database maintenance, the applications connected to the following databases will be unavailable:
MDSS/ROA
Nov 18, 16:22 EST
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024
Jira Software service upgrade
Completed - The scheduled maintenance has been completed.
Nov 12, 19:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 17:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 12, 15:22 EST
Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Partial Outage - ABB Network switch failure
Resolved - This incident has been resolved.
Nov 7, 13:47 EST
Investigating - A network switch in ABB has partially failed, impacting some wireless connectivity on the first floor and the west side of the basement. Teams are investigating and will update as soon as possible/when business hours resume.

We appreciate your patience and support as we work to resolve this issue.
Nov 7, 12:55 EST
Nov 6, 2024

No incidents reported.

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