All Systems Operational

About This Site

Welcome to the McMaster University Technology Services Status Page. Here you will find current information about the status of our enterprise services/systems.

To see what services are scheduled for maintenance, view our Monthly Maintenance Schedule

For any questions or concerns, please contact UTS

You can also follow us on Twitter: @McMasterUTS

Uptime over the past 90 days. View historical uptime.
Avenue to Learn Operational
Campus Wide Login Operational
Confluence (Collaborate) Operational
Customer Relationship Management (CRM) Operational
DBHSC Call Centre Operational
JIRA Operational
JIRA Service Desk Operational
Jira Software Operational
LinkedIn Learning Operational
MacDrive Operational
MacIAM Operational
Microsoft Office 365 Operational
Email Operational
Teams Operational
Onedrive Operational
SharePoint Operational
Mosaic Operational
Campus Operational
Finance Operational
Human Resources Operational
Hyperion Operational
Network Shared Drives Operational
Network Services Operational
Network Wired Operational
Network Wireless Operational
Virtual Private Network (VPN) Operational
Campus/onsite internet connectivity Operational
DNS/DHCP Services (including BlueCat Address Management) Operational
Oracle Databases Operational
SCCM Operational
SecureTransport (Managed File Transfer) Operational
Staff and Faculty Directory Operational
Telecommunications Operational
Voice Services Operational
Call Centre (David Braley) Operational
UTS Labs Operational
Zoom Operational
Other Campus Wide Systems Operational
Role Based Tool Operational
EDL Operational
McMaster University Websites Operational
SecureTransport (Managed File Transfer) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 5, 2025

No incidents reported today.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
JIRA Software Version Update
Completed - The scheduled maintenance has been completed.
Dec 2, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 18:00 EST
Scheduled - Jira Software will be unavailable Tuesday Dec. 2nd from 6pm to approximately 10pm for scheduled maintenance. If you are experiencing issues after the maintenance window has ended, please contact UTS at https://uts.mcmaster.ca/contact-us/
Nov 25, 17:59 EST
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Scheduled Maintenance - Telecommunications
Completed - The scheduled maintenance has been completed.
Nov 27, 21:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 17:00 EST
Scheduled - Scheduled maintenance will be happening on our telecommunications servers. During this time, active call/audio could drop. This would impact wide area and long distance calls. Risk of this is very low but possible.. If you are experiencing issues after the maintenance window has ended, please contact UTS at https://uts.mcmaster.ca/contact-us/
Nov 26, 11:32 EST
Nov 26, 2025

No incidents reported.

Nov 25, 2025
Scheduled Maintenance - Jira Service Management
Completed - The scheduled maintenance has been completed.
Nov 25, 20:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 18:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Nov 25, 17:56 EST
Scheduled - Jira Service Management will be unavailable Nov. 25th starting 6pm to approximately 10pm for schedule maintenance. If you are experiencing issues after the maintenance window has ended, please contact UTS at https://uts.mcmaster.ca/contact-us/
Nov 25, 17:55 EST
Nov 24, 2025
Degraded - Mosaic
Resolved - This incident has been resolved.
Nov 24, 12:32 EST
Update - We are continuing to investigate this issue.
Nov 24, 08:47 EST
Investigating - Some individuals are unable to log into Mosaic. The team is investigating and will update as soon as possible.

We appreciate your patience and support as we work to resolve this issue.
Nov 24, 08:46 EST
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
MacDrive Service Disruption
Resolved - This incident has been resolved.
Nov 21, 16:51 EST
Investigating - We are currently investigating this issue.
Nov 21, 16:28 EST
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