All Systems Operational

About This Site

Welcome to the McMaster University Technology Services Status Page. Here you will find current information about the status of our enterprise services/systems.

To see what services are scheduled for maintenance, view our Monthly Maintenance Schedule

For any questions or concerns, please contact UTS

You can also follow us on Twitter: @McMasterUTS

Uptime over the past 90 days. View historical uptime.
Avenue to Learn Operational
Campus Wide Login Operational
Confluence (Collaborate) ? Operational
Customer Relationship Management (CRM) Operational
DBHSC Call Centre Operational
JIRA Operational
JIRA Service Desk ? Operational
Jira Software ? Operational
LinkedIn Learning ? Operational
MacDrive ? Operational
MacIAM Operational
Microsoft Office 365 Operational
Email Operational
Teams Operational
Onedrive Operational
SharePoint Operational
Mosaic Operational
Campus ? Operational
Finance ? Operational
Human Resources Operational
Hyperion ? Operational
Network Shared Drives ? Operational
Network Services Operational
Network Wired Operational
Network Wireless ? Operational
Virtual Private Network (VPN) ? Operational
Campus/onsite internet connectivity ? Operational
DNS/DHCP Services (including BlueCat Address Management) ? Operational
Oracle Databases Operational
SCCM Operational
SecureTransport (Managed File Transfer) Operational
Staff and Faculty Directory ? Operational
Telecommunications Operational
Voice Services ? Operational
Call Centre (David Braley) Operational
UTS Labs ? Operational
Zoom Operational
Other Campus Wide Systems Operational
Role Based Tool Operational
EDL Operational
McMaster University Websites Operational
SecureTransport (Managed File Transfer) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 21, 2025

No incidents reported today.

Jan 20, 2025
Jira Software service upgrade
Completed - The scheduled maintenance has been completed.
Jan 20, 20:15 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 18:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 20, 17:10 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 20, 15:11 EST
Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025
Automated Cisco VPN client updates beginning January 15, 2025
Completed - The scheduled maintenance has been completed.
Jan 15, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 08:00 EST
Scheduled - To ensure the highest level of reliability and support, University Technology Services (UTS) has updated the Cisco Secure (AnyConnect) VPN clients. You can download and install the updated client manually now from the following link: https://uts.mcmaster.ca/services/computers-printers-and-software/virtual-private-networking/

If you prefer, you can wait for the system to automatically push the update to your device during your next login. Automatic updates will begin on the following dates:

• Wednesday, January 15: Updates for all Apple Mac clients (if not already running the current version).
• Wednesday, January 22: Updates for all Windows clients (if not already running the current version).

* Linux and Smartphone (iPhone/Android) users may manually update their clients following the information on the web site.

If you have any questions or need support, visit: https://uts.mcmaster.ca/contact-us/
Jan 8, 14:30 EST
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025
Telecommunications maintenance
Completed - The scheduled maintenance has been completed.
Jan 12, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 10:00 EST
Scheduled - Please be advised that University Technology Services (UTS) has scheduled maintenance on Sunday, January 12, which may result in short outages to our telephony services. The maintenance window will be from 10:00 a.m. to 1:00 p.m.

In case of emergencies during this time, please contact Campus Security directly at 905-522-4135.

If you have any questions, please contact us at https://uts.mcmaster.ca/contact-us/
Jan 8, 14:45 EST
Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025

No incidents reported.

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