All Systems Operational

About This Site

Welcome to the McMaster University Technology Services Status Page. Here you will find current information about the status of our enterprise services/systems.

To see what services are scheduled for maintenance, view our Monthly Maintenance Schedule

For any questions or concerns, please contact UTS

You can also follow us on Twitter: @McMasterUTS

Avenue to Learn Operational
Campus Wide Login Operational
Confluence (Collaborate) Operational
Customer Relationship Management (CRM) Operational
DBHSC Call Centre Operational
JIRA Operational
JIRA Service Desk Operational
Jira Software Operational
LinkedIn Learning Operational
MacDrive Operational
MacIAM Operational
Microsoft Office 365 Operational
Email Operational
Teams Operational
Onedrive Operational
SharePoint Operational
Mosaic Operational
Campus Operational
Finance Operational
Human Resources Operational
Hyperion Operational
Network Shared Drives Operational
Network Services Operational
Network Wired Operational
Network Wireless Operational
Virtual Private Network (VPN) Operational
Campus/onsite internet connectivity Operational
DNS/DHCP Services (including BlueCat Address Management) Operational
Oracle Databases Operational
SCCM Operational
SecureTransport (Managed File Transfer) Operational
Staff and Faculty Directory Operational
Telecommunications Operational
Voice Services Operational
Call Centre (David Braley) Operational
UTS Labs Operational
Zoom Operational
Other Campus Wide Systems Operational
Role Based Tool Operational
EDL Operational
McMaster University Websites Operational
SecureTransport (Managed File Transfer) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Planned Weekend Mosaic Outage Mar 13, 2026 17:00 - Mar 16, 2026 08:00 EDT

Mosaic will be unavailable due to scheduled maintenance from Friday, March 13 at 5:00 p.m. to Monday, March 16 at 8:00 a.m. EST.

This outage supports system upgrades that will improve Mosaic’s usability and overall experience. During this time, Mosaic services will be unavailable.

Please complete any time‑sensitive tasks before the outage or plan to return after service is restored.

Posted on Mar 09, 2026 - 09:54 EDT
Mar 11, 2026

No incidents reported today.

Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026
Completed - The scheduled maintenance has been completed.
Mar 2, 19:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 2, 18:00 EST
Scheduled - Jira Software will be under scheduled maintenance.
We apologize for any inconvenience.

Feb 23, 08:58 EST
Mar 1, 2026
Completed - The scheduled maintenance has been completed.
Mar 1, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 1, 07:00 EST
Scheduled - A maintenance window for the McMaster VPN is scheduled for Sunday, March 1, from 7:00 a.m. to 12:00 p.m. During this time, the VPN service will be unavailable while work is completed. Service will be restored as soon as maintenance is finished, and we expect the outage to be shorter than the full window.

For any inquiries, please refer to the McMaster IT Systems Dashboard or contact us via UTS Contact Page - https://uts.mcmaster.ca/contact-us/.

Feb 18, 09:16 EST
Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.